FAQ

What if currently I do not have the packaging design for my product?

Our team will help you to develop packaging for your product from scratch. We could advice you from material selection to finishing technique to get maximum effect for your product.

Can I get a sample?

Yes. We provide samples on request, depending on availability. Custom made samples may be charged a fee for design. The charged fee is credited back to you once we receive a purchase order.

What is your minimum order?

In general our minimum order is 10.000 pieces. Higher quantities will get lower unit costs.

How long does it take to produce my order?

Generally, we can produce most new orders within 3-5 weeks after final artwork approval (depending on order size). However, depending on our schedule and material availability, we might be able to deliver in less time, or it could take longer.

What is your approval process?

Once a design has been decided on, we will provide you with a prototype sample that must be approved prior to production. If your project requires print, you will also be provided with a digital printed sample to approve.

What are your credit terms?

Our standard order terms are as follows: For orders new customer we require 50% down payment upon placement of your order, and the 50% balance prior to shipping in full. Depending upon prior business and credit worthiness, we will extend the payment period to 30 days after delivery.